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Your Privacy Matters

Privacy Policy

TriState Hits Radio is operated by Audiora Broadcasting LLC. We respect your privacy and want you to understand what information our website may collect, why we collect it, and how we handle it.

Information You Choose to Provide

We may collect information you submit through our contact, event, news, sports, band, pantry, Community Partner, TriState Hits Explorers, Founding Listener, and other website forms. This may include your name, email address, telephone number, town or state, organization information, messages, and files you choose to upload.

Newsletter and Founding Listener Signups

When you join a station email list, your signup information may be processed by Mailchimp or another email service provider used by the station. You may unsubscribe from promotional email by using the unsubscribe link in a message or by contacting us.

Location and Technical Information

The website may use an approximate location derived from your internet connection to display local time and weather. A more precise location is requested only when you choose “Use My Location” and your browser asks for permission. Our hosting provider and website services may also automatically receive standard technical information such as IP address, browser type, device type, pages visited, and date and time of access for security, diagnostics, and site operation.

How We Use Information

We use information to respond to messages and submissions, operate station programs, review community information, provide requested updates, improve the website, prevent spam or abuse, and comply with legal obligations.

How Information Is Shared

We do not sell or rent your personal information. We may share limited information with service providers that help us operate the website, email lists, hosting, forms, weather features, or other station services. We may also disclose information when required by law, to protect rights or safety, or in connection with a business transfer. Service providers are expected to use information only for the services they provide.

Children and TriState Hits Explorers

TriState Hits Explorers is intended to involve parents, guardians, schools, or responsible adult contacts. Children under 13 should not submit personal information directly through the website. A parent or guardian should make any inquiry or submission for a child. We do not knowingly collect personal information directly from a child under 13 without appropriate parental involvement.

Information Security and Retention

We use reasonable administrative and technical safeguards appropriate to the information we maintain. No internet transmission or storage system can be guaranteed completely secure. We retain information only as long as reasonably necessary for the purpose for which it was collected, station records, security, or legal requirements.

Your Choices

You may ask to review, correct, or delete personal information you submitted, subject to legal and operational requirements. You may also withdraw from station email communications at any time.

Third-Party Links and Services

The site may link to or use services operated by third parties. Their privacy practices are governed by their own policies, not this policy.

Policy Updates

We may revise this policy as the station and website develop. The updated date at the top will show when changes were made.

Contact Us

Questions or privacy requests may be sent through our Contact page or by mail to Audiora Broadcasting LLC / TriState Hits Radio, 91 Main Street, Suite 19, Greenfield, MA 01301.

Built for Our Community

TriState Hits Radio streams everywhere, but our local heart is Western Massachusetts, Southern Vermont, and Southwestern New Hampshire. We believe local radio is more than music — it is neighbors helping neighbors, celebrating local talent, supporting local businesses, and bringing our communities together.

Building a Community... One Song at a Time.